To fulfil the requirements of PDPA Malaysia, AutoCount license server will be migrated from Microsoft Azure located in Singapore to Alibaba Cloud located in Malaysia. The migration is expected to take place in April 2022.
All users currently using AutoCount Accounting 2.0 and/or AutoCount POS/FnB 5.0 MUST have their software version updated to at least Accounting 2.0.27 (Rev 188), Server 2.0.5 (Rev 135) and/or POS/FnB5.0.34 (Revision 176) before 31 March 2022.
Our support department will contact you to make further arrangement to carry out the version update. However, should you haven’t received any call from our support department after 25 Mar 2022, kindly contact us as we may have been not able to reach you. The update shall be carried out via remote access during normal office hour (08300~1800 Monday to Friday). During the update all related workstations/users must be logged out. The whole update process shall take not more than 30mins for standard packages. It shall need longer time for those with multiple companies/account books/users or special customization/plugins
Learn More about Autocount License update now!